Did you know: In #Finland public libraries support integration? In Espoo - Esbo, where 16% of residents are foreign-language speakers, libraries play an active role in helping people in everyday challenges, such as completing applications or making doctor’s appointments. The model is in action at Iso Omena Service Centre Ison Omenan palvelutori where several low-threshold services are available under one roof. The Service Centre uses a new operational culture focused on the mutual client. It’s m