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  1. Issues Accessing Files on iPad Pro Using the Dropbox App

    Issues Accessing Files on iPad Pro Using the Dropbox App Ever since I started using the Dropbox app on my 12.9" iPad Pro (currently on iOS 12.1 with the latest version of the …

  2. We can't open files from a shared folder, as we receive errors

    May 12, 2025 · Hi KS , thanks for bringing this to our attention. Just for clarification, when you say that everyone is accessing the shared folder, is this as part of a Dropbox team folder, or an …

  3. Unknown error occurred while accessing anything on Dropbox

    Accessing files on Dropbox over a stable secure WiFi connection, through Windows File Manager or through a hyperlink in an Excel spreadsheet. In File Manager, if the file shows a check mark …

  4. "Couldn't Load" error when accessing a file through a shared link

    When accessing a file via a shared link, we are getting an error: "Couldn't Load Something went wrong on our end" with a link to a Download button, but nothing downloads. Any idea how we …

  5. Accessing files in the Dropbox folder is extremely slow due to …

    Dec 9, 2024 · Accessing files in the Dropbox folder is extremely slow due to updates not cleaning up the registry The longer the you have dropbox installed the worse the issue will get. It …

  6. Why is my ISP network banned from accessing Dropbox?

    Hi Здравко, thanks for messaging the Community. Currently, we're not experiencing any issues with users accessing the Dropbox site. If it's specific to one ISP, then you'll need to check with …

  7. How can I generate an audit report including who has access to …

    I can see the sharing that's been set on individual files and folder, but what I need is an overall report of who can access which files. I'm not sure how to demostrate or prove to an auditor …

  8. Grid View when accessing shared folders through shared links?

    Grid View when accessing shared folders through shared links? I find it incredibly frustrating that I cannot view images in a folder by grid. The idea of creating an album for each folder seems …

  9. I see that An unknown error occurred on a folder that doesn't sync

    Thanks for your swift reply and for the screenshots, gtmroy. In general, a red icon with an X on your folder means that something is wrong and the desktop app isn’t syncing it. Could you …

  10. I need to remove someone from accessing our Dropbox

    I need to remove someone from accessing our Dropbox account, however we're not a Business plan. hi we are a sporting club and are using general dropbox not business. One of our …