New research reveals how enterprises are moving beyond scripted automation to outcome-driven Agentic AI, achieving 3x faster ...

Proposed transaction brings together two leading enablement platforms to support the evolving needs of modern revenue ...

Newsletter platform unveils centralized asset hub with built-in editing and direct access to licensed visuals.

Anthropic launched an official Webflow connector for Claude on Feb. 9, 2026, enabling users to design, structure and manage Webflow sites directly from Claude's interface.

Google Gemini Enterprise for Customer Experience challenges where intelligence lives in the CX stack—and who owns the ...

A semester at Disney World shaped how I think about CX: empower employees, master the basics and turn insight into repeatable magic.

Customer feedback arrives through dozens of channels: support tickets, chat transcripts, survey responses, social media ...

The rise of the CXO hasn’t fixed customer experience. It’s masked the real problem: ownership without execution.

The problem isn’t tools or data volume. It’s architectures, decision cycles, and how teams are built to respond.

AI promised relief. Instead, many agents are juggling dashboards, prompts and metrics that quietly increase stress and erode ...

The MVPs span three categories: 120 Technology, 37 Strategy and 56 Ambassador. Eleven recipients reached 10-year status, ...

Google’s Gemini bet on Gmail highlights why inbox data may be the deciding factor in who wins AI-powered commerce.