I’ve worked with hospitals to improve patient satisfaction rates for years and we’ve seen that the first stop in the patient’s journey – the call center – can set the tone for the rest of the ...

AI patient communication company Parakeet Health picked up $3 million in seed funding, led by Canvas Ventures, and inked multiple new provider deals. Parakeet is a pre-series A company, led by health ...

NASHVILLE, Tenn., Oct. 22, 2025 /PRNewswire/ -- A new study from Clarus, a leading provider of patient inbound call management technology for ambulatory clinics, reveals that Miami-area physician ...

Patient expectations are evolving rapidly, and dental practices are under increasing pressure to provide seamless, high-quality services, starting with the first phone call. Studies show that 88% of ...

Please provide your email address to receive an email when new articles are posted on . Patient medical advice request messages and phone calls increased from before to after the COVID-19 pandemic.