Companies spend hundreds of hours developing rules and procedures that help protect them from legal liabilities from both government regulators and lawsuits. But all it takes is one person veering ...

PLANO, Texas--(BUSINESS WIRE)--Tyler Technologies, Inc. (NYSE: TYL) announced the growing selection and implementation of its Workforce Case Management suite among federal government agencies. This ...

Today Nuxeo released new versions of Nuxeo Case Management Framework (CMF), a pre-built case management application on top of Nuxeo’s Enterprise Platform -- a framework for building content-centric ...

Case management as a service (CMaaS) offering redefines government casework MCLEAN, Va., Oct. 30, 2023 /PRNewswire/ -- Appian (Nasdaq: APPN) announces Appian Case Management for Public Sector, a case ...

LOS ANGELES--(BUSINESS WIRE)--Eccentex Corporation, a provider of platform-as-a-service (PaaS) applications for Dynamic Case Management (DCM), today announced the launch of AppBase 5.0, an improved ...

Companies can lessen the workload on agents by investing in case management applications that allow customers to create their own trouble tickets or case folders and track them throughout the process.

Tyler Technologies TYL revealed that the Complaints Management and Adjudication Branch of the Diversity, Equity and Inclusion (DEI) Office of the U.S. National Guard Bureau (“NGB”) has selected TYL’s ...

SAN FRANCISCO, Oct. 3, 2023 /PRNewswire/ -- Clarra announces the launch of its flagship product, a legal case management SaaS application optimized for docket-driven litigation. The cloud-based ...

MCLEAN, Va., Oct. 30, 2023 /PRNewswire/ -- Appian (Nasdaq: APPN) announces Appian Case Management for Public Sector, a case management as a service (CMaaS) offering to accelerate and simplify ...

Case management used to be simple. A customer had a question regarding his bill, he called the contact center, an agent answered the call, accessed his account information, explained the charge, and ...

Casework is a universal workstyle in government. Each "case" requires a systematic approach from initiation to resolution. It is critical that government organisations have solutions that can easily ...